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Open to Work

Hi, I'm Balje Nair

IT Consultant & Infrastructure Specialist

Singapore  ·  5+ Years  ·  Fortune 500 Clients  ·  Remote / Hybrid Ready

About Me

I'm an IT Consultant and Infrastructure Specialist based in Singapore, currently working at Capgemini supporting enterprise clients including C-level executives. With over 5 years in the industry, I've built my career across Fortune 500 environments — managing large-scale hardware deployments, resolving high-priority incidents, and ensuring seamless IT delivery at critical business events.

What drives me is the intersection of technical precision and people impact. Whether it's supporting 300+ users across multiple sites, leading a technical refresh project, or keeping AV/IT running flawlessly during an executive townhall — I take ownership and get things done.

I'm currently pursuing a BSc (Hons) in Computing Science at Coventry University, and actively seeking remote or hybrid opportunities where I can bring my infrastructure expertise and grow into broader IT leadership.

5+ Years Experience
300+ Users Supported
3 Fortune 500 Clients
2 Excellence Awards

Resume

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Contact Information

BaljeNair@gmail.com

linkedin.com/in/balje-nair-5735191b9

github.com/BaljeNair

Professional Summary

IT Consultant | Infrastructure & Technical Support | Remote/Hybrid-Ready

Results-driven IT professional with 5 years of experience in infrastructure support, user management, and enterprise IT operations across Fortune 500 clients. Skilled in supporting C-level stakeholders, resolving complex technical issues, and managing cross-functional teams. Proven ability to ensure seamless system availability in high-stakes environments. Seeking remote/hybrid opportunities where strong technical execution meets leadership and adaptability.

Python SQL JavaScript ServiceNow Azure AD ABM
ServiceNow95%
Azure AD90%
ABM90%
Python75%
JavaScript65%
SQL60%

Consultant – Capgemini, Singapore

Feb 2025 – Present

  • Delivered end-to-end technical support and infrastructure services for enterprise clients, including C-level executives.
  • Resolved high-priority incidents, escalations, and user issues through ServiceNow and remote management tools.
  • Supported on-site executive meetings, ensuring zero disruption in AV/IT services.
  • Contributed to asset management and internal process documentation for smoother team workflows.

Specialist E2 – HCL (British Petroleum), Singapore

Mar 2023 – Aug 2024

  • Managed IT procurement and conducted monthly physical audits to ensure accurate asset tracking.
  • Delivered technical support for 300+ users across multiple locations, including BitLocker, MFA, AD, and AAD.
  • Diagnosed network and hardware issues, coordinating with infrastructure teams for resolution.
  • Supported high-profile townhall events, including for Castrol China's VP, with seamless tech delivery.
  • Tools: ServiceNow, Azure AD, SysTrack, WorkBlaze.

NCS via Jobster – Infrastructure Engineer / Technical Refresh Engineer, Singapore

Jan 2021 – Mar 2023

  • Led imaging, baseline setup, and deployment of systems during large-scale refresh projects.
  • Troubleshot hardware, software, and network issues using diagnostic tools and provided responsive user support.
  • Recovered user data and applications while maintaining business continuity.
  • Key contributor at ASEAN DG Meet as Lead Support Engineer.
  • Awards: NCS Infra Excellence Awards (Q3 & Q4 2022), Best MS Team Award.

Education

Coventry University / PSB Academy – BSc (Hons) Computing

Apr 2024 – Aug 2026 (Expected)

PSB Academy – Diploma in InfoComm Technology

Mar 2023 – Apr 2024

Temasek Polytechnic – Diploma in Mechatronics

Mar 2012 – Oct 2016

  • Final Year Project: Designed and built a custom 3D printer.
  • Core Modules: Digital Fundamentals, Dynamics, Automation.

Leadership & Project Experience

  • Mentored junior engineers during hardware refresh projects, ensuring knowledge transfer.
  • Led technical teams at executive-level events, coordinating seamless IT execution.
  • Served as key liaison between internal technical teams and external stakeholders.

Certifications

ITIL 4 Foundation

AXELOS

In Progress — Target Q1 2026

Languages

English Fluent
Tamil Fluent
Mandarin Elementary
Thai Elementary
Spanish Elementary
Tagalog Elementary
Feb 2025 – Present

Consultant – Capgemini

IT Infrastructure Engineer & Project Manager.

Mar 2023 – Aug 2024

Specialist E2 – HCL / BP

Enterprise support, audits, and events delivery.

Jan 2021 – Mar 2023

NCS / Jobster – Infra Engineer

Technical refresh, user support, and project work.

Let's Connect

Find me on the platforms below or send me an email.

GitHub

Balje Nair GitHub avatar

BaljeNair

github.com/BaljeNair

Building and tinkering — check out my repositories for projects related to IT automation, scripting, and more.

View Profile on GitHub